At CTM Nailz, we are passionate about delivering meticulously handcrafted press-on nails tailored to your unique style. Due to the personalized nature of our handmade products, we regret to inform you that we do not offer refunds, returns, or cancellations.

Quality Assurance:

We take immense pride in the quality and craftsmanship of our press-on nails. Each set is created with precision and care to ensure you receive a product that exceeds your expectations. In the rare instance that your order arrives damaged or defective, please reach out to our customer support team at ctm.nailz@gmail.com within 7 days of receiving your order. Provide clear photos of the issue, and we will work diligently to find a suitable resolution.

Cancellations:

As our press-on nails are made to order, cancellations are not possible after 24 hours from the time of purchase. Once the production process has commenced, we are unable to accommodate cancellations.

Communication is Key:

For any concerns or inquiries regarding your order, we encourage you to contact our customer support team. We are here to assist you and ensure your experience with CTM Nailz is enjoyable and satisfying.

Thank you for choosing our handmade press-on nails to elevate your style. Your trust is invaluable to us, and we are committed to delivering products that showcase the artistry and dedication of our craft.

If you have any further questions or need assistance, please don't hesitate to contact us at ctm.nailz@gmail.com.